LOUISVILLE, Ky. — A few unflattering reviews are to be expected with any hotel, particularly one whose rates start at $49 per night. But while complaints about shabby rooms and thin towels are common in the industry, ones like these, from TripAdvisor.com are not:
“It is a clean hotel but there are a lot of homeless people there.”
“Run far far away!!!!! This is a homeless shelter, not a hotel!”
“DO NOT STAY HERE UNLESS YOU ARE HOMELESS… All of the workers are former addicts/homeless people.”
Hotel Louisville, 12 stories of brick adorned with a large white cross, is indeed a hotel and event space open to the public. At the same time, it is a transitional-housing facility, substance-abuse recovery center and job-training site owned and operated by Wayside Christian Mission, a nonprofit that shelters and feeds the city’s homeless population.